Health Care & Social Care in the North West
To remain in the comfort and familiarity of your own home is the wish of most people when infirmities of age or difficulties arise from illness, accident or lifestyle choices.
Whilst we cannot replace the love and support of family members Sterling Care are here to provide the necessary health care, social care and other services which reduce the difficult and often stressful aspects of family care giving. This will ensure loved ones remain cared for within the home.
Sterling Care has become one of the largest domiciliary care and support service providers in the north west. We provide a wide range of services across Merseyside. We have become well established and respected within the community care industry as an escalating and forward thinking company. Our experience and expertise has equipped us with the ability and confidence to meet the needs of our clients to a high standard.
We have become well established and respected within the community care industry. We pride ourselves in the quality of service we provide.
A Direct Payment is money that the local government give to you. It is a different way of getting the service you need. You can use it to buy the support you want.
We are passionate about training and about equipping our staff to meet the needs of our service users. Sterling Care trains all employees to the same high standard.
Indeed we pride ourselves in the quality of service that we provide and in the development of specialist teams.
In England we are licensed and registered by the Care Quality Commission and are subject to regular audits and quality monitoring. We are also registered members of the UKHCA; as such we must meet strict codes of practice.
We are a member of the prestigious Investors in People award. This National Standard links an organisation’s training and development activities to its business objectives. It is the only quality standard that focuses on people, and it’s about investing in people for success. The award brings with it great benefits: better communication, more teamwork, increased customer satisfaction, better corporate image and improved productivity and greater competitiveness. This ensures we can deliver outstanding health care and social care to our clients in Merseyside, Cheshire and across the north west.
Our Mission Statement
“Our Mission is to provide our clients with an outstanding service which encompasses Dignity, Privacy, Choice and Respect. Sterling Care promote these fundamental rights by listening to our clients wishes and needs and together building a care package that will assist them in living a full life and encourage them to be an inclusive member of their community.”